The Best Small Business Management Software in 2024


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You can probably imagine that managing a small business is not an easy task. Oh, the things that must be done – dealing with people, handling funds, and of course providing excellent experiences to clients. Management is vital, particularly in terms of utilizing proper technology and operational systems to sort out functions and streamline automation with the use of data.


Here we are going to discuss the important aspects that a small business needs to consider when choosing its management software and also the reviews of the most popular software in 2024. If you are considering getting better organized, becoming more efficient, or gaining better visibility into your business, read on to discover how to choose the best management software for your organization.


As you read through the various definitions, features, and characteristics of the different types of instructional design models, some features are crucial that you should consider when selecting an instructional design model to use in your learning environment.


The core functionality a strong small business management platform should provide includes:


- Accounting – Developing bills, managing payables/receivables, preparing financial statements
- Project management – Set projects, allocate tasks, and monitor their completion.
- Inventory – List all the products, record the quantities in the inventory, and the orders placed.
- POS - Accept cash/credit/debit card, keep track of the sales information
- HRM – It involves monitoring and keeping records of employee details, scheduling of time off, and employee orientation.
- CRM – Collect and store information about buyers, record interactions, facilitate marketing communication automation
- Reporting/analytics – Create unique views and use detailed reporting tools.


The different systems should complement each other and the features to give a holistic view of your business all from one software solution.


Top-Rated Platforms

Based on user reviews and independent analysis, below are the top 5 recommended software options on the market this year:


1. SAP Business One

SAP Business One is a fully integrated solution that has been developed primarily for businesses of all forms. It integrates finance and accounting, sales and operations planning, business intelligence and reporting, customer relationship management, procurement and approvals, and workflow in one intuitive package.


It is one of those apps with wide popularity, as its user base exceeds 500 thousand people from all over the world. Customers also like the ability to do down on the data and benefit from having the data in the cloud and thus can be accessed remotely. It may not be easy to implement since it is a deep product that offers many features but SAP offers manuals and training.


Businesses can contact the company to schedule a demo and get a quote based on the size of the organization, with a minimum of $142 per user per month.


2. QuickBooks Online

If one has to talk about the business accounting software for managing the accounts of a small business, QuickBooks Online would probably be among the most used. They facilitate things such as invoicing, recording and tracking of expenses, reconciliation or accounts, building reports, and other similar undertakings.


It also has other general business applications such as inventory and sales orders, and time sheets for the employees, and it has a mobile application for approval. Currently, Quickbooks has a 70% market share of their targeted small and medium business market segment and they have first mover advantage with easier software to use and cheaper to their competitors.


They have a “Simple Start’ plan that costs $25 per month, then goes up depending on the number of users required, and the depth of functionality required.


3. Hubspot

For small businesses seeking a CRM that can arrange their front office from sales and marketing to customer service, then Hubspot is for you. Their CRM software suite includes features that can allow you to improve your understanding of your customers, communicate more effectively and effectively, generate conversions, and understand the impact of your communications.


Clients describe the software as superior because it delivers all necessary attributes in one place, the resources Hubspot offers for education, and a feature that allows switching from the free basic plan to paid tiers as small businesses evolve. In this flexibility, it is easy to begin and grow since no strict structures are set in place.


The prices start at $0 for the ‘basic’ plan and go up to $3,200 for the ‘Enterprise’ plan depending on the number of contacts required, the number of emails needed to be sent, and the additional functionality necessary. Their basic level is known as the “Professional” CRM and costs $45 per user per month.


4. Zoho One

For instance, if you need a complete package that includes front and back office, human resources, inventory, marketing, and many more, Zoho offers one solution known as Zoho One. It is a single sign-on that contains over 50 interconnected web applications in one ecosystem.


Even though Zoho is not as globally recognized brand as SAP or Quickbooks to customers, it has been able to gain more than 60,000 small business organizations due to product cost and functionality. Training services and adoption blueprints assist SMBs in using the adaptable technology to their particular specifications.


Zoho One is $49 per employee per month when subscribed annually but this includes support, upgrades, and maintenance without agreements on long-term use.


5. Deputy

For small businesses that operate in highly dependent employee industries such as the hospitality and service industries, healthcare, construction, and retail, having software to assist in staff scheduling, tracking of working hours, managing absences and employee self-service is a Godsend. To meet these operational requirements, the Deputy is specialized.


Desktop and Mobile Versions: For those organizations that have a high number of employees working in hourly roles, Deputy’s software is now being discontinued. This is so because customers appreciate features such as scheduling optimization based on budgetary constraints and demand forecasts as well as ease in recruiting employees and handling exceptions or last-minute shift swaps.


Deputy has a pricing model by the number of active users with the cheapest at $2.50 per user per month to the most expensive at $10 per user monthly for additional features such as timesheets and other useful features.


Making the Best Choice

Thus, deciding is based on several factors with the most important ones being the management software’s compatibility with your biggest concerns in the business and your wallet. Ascertaining what basic functionality is non-negotiable before getting into demos is useful in filtering and decision-making.


In general, SMBs discover it effective to ‘blend platforms to get financials handled in one like Quickbooks, and adding a second solution like Hubspot or Deputy to manage sales, marketing, HR, or other processes results in the best results and tangible value.


It is useful to remember that free trials are available when the tools are initially used to better navigate the setup and ensure reporting/dashboards are suitable for the team without going with a long-term subscription. Finally, do not neglect the role of implementation support and customer training offered to guarantee your organization fully adopts and knows how to leverage features that drive growth.


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